Holiday Information
The following holiday information and temporary changes to our shipping and returns policy covers the period November 1, 2024 - December 31, 2024. Information on this page is a supplement to our Shipping & Returns policy.
November
- Monday, November 18 - Last day to place orders shipping ground for Thanksgiving delivery.
December
- Sunday, December 1 - Engraving orders must be placed by this day in order to ship in time for Christmas, Hanukkah, and Kwanzaa.
Online shoppers: Engraving orders are only taken at our Brick & Vine store. Please make sure you send in online engraving requests through our Engraving Services form by November 25 so our team has time to respond to you and process your order before the deadline. Do not purchase items you want us to engrave online or they will be shipped to you without engraving. - Friday, December 13 – Last day to place orders shipping ground for Christmas, Hanukkah, and Kwanzaa delivery.
- Sunday, December 15 - Engraving orders must be placed by this day in order to be ready for in-store pickup ahead of Christmas and Hanukkah, and Kwanzaa.
- Thursday, December 19 - Last day to place orders shipping express for Christmas and Hanukkah, and Kwanzaa delivery.
- Tuesday and Wednesday, December 24-25 – Customer service and warehouse closed for Christmas. Our stores are open.
Extended Returns
Purchases made from November 1 - December 31, 2024, can be returned to us within 60 days from the purchase date. Items that cannot be returned include:
- Gift Cards
- All Food & Drink category products
- All Personalized Items (such as engraving, monogramming, etc.)
- Special Orders (such as furniture or bulk orders made or ordered for you)
- Clearance items - identified by prices ending in $.49
- Cut fabric-by-the-yard
- Any opened/used/worn merchandise
If you are not certain an item can be returned, please contact us before sending returns to us. See our Shipping & Returns policy for additional information.
